Strategy
For teams unsure where to invest next. We read the numbers before anyone writes a plan.
Based in Mexico City, at Galad Solutions we combine strategy, marketing, web development and AI to create systems for actual growth… not vanity metrics.
Growth starts by understanding your business needs and what moves the needle.
Technology, Smartbots and automation remove friction between first contact, purchase and retention.
Every campaign and customer interaction produces data that makes the next decision sharper.
How we think
Most work fails because nobody agreed on the goal. We start with the decision, then build what serves it.
For teams unsure where to invest next. We read the numbers before anyone writes a plan.
For teams spending without knowing what it returns. Every channel carries a number it has to hit.
For teams whose site or tools slow the business down. We build and keep them running.
For teams losing conversations after hours. Our own platform answers, qualifies and hands off to a person.
What we do
Pick what you need now. One plan, one point of contact and one monthly report covering everything we run.
Strategy
We audit the business, pick the few moves that matter this quarter and set the numbers we'll be judged on.
Results
Years growing brands in Mexico and abroad.
MXN in monthly online sales we manage for clients.
Peak return on ad spend, with 4–6x as the usual range.
Brands served in retail, food, wellness and aviation.
“We don't sell hours or deliverables. We sell a business that works better after we're involved.”
Why Galad
Agencies do marketing.
Consultancies do strategy.
Software houses build technology.
Chatbot vendors sell chatbots.
Galad does all four, with one team and one number to hit.
You stop chasing four suppliers and repeating the same brief. One point of contact, one plan, one monthly report covering strategy, campaigns, your site and your automations.
Featured case · La Casa del Habano CDMX
April 2025 · Day zero
Three stores in Mexico City, ~MX$30M a year offline, and nothing online: no database, no traffic, no history — in a category where tobacco ads are heavily restricted or banned.
16
orders in month one
0
customer records to start from
The lever
No paid search was possible, so we built organic demand around the products people actually search for. Year one beat the original plan by 178%.
71,933
organic clicks in year one
3.0
average search position
Paid media
One for catalog and conversion on permitted products, one for accessories and general traffic. The split kept spend live all year with no category blocks.
0
days of paid media downtime
2
accounts de-risking the category
Smartbots in production
A Smartbots conversational agent that advises buyers the way the staff does in store — the piece that made a considered, high-ticket purchase work online.
1,556
users advised in year one
24/7
advice without extra headcount
Retention
Klaviyo flows plus WhatsApp follow-ups at 7, 30 and 60 days after purchase turned one-off buyers into repeat ones.
4,235
accounts in the database
32.6%
returning rate, up from 4.8%
May 2026
The model stopped being an experiment and started compounding: average order value in Apr–Aug 2026 more than doubled year one.
MX$975K
gross sales in a single month
MX$11,201
AOV, Apr–Aug 2026
August 2026 · Today
A restricted category is not a wall. Organic search, Smartbots agents and disciplined data built a profitable channel from nothing.
MX$6.80M
gross sales, 906 orders
4.1 / 5.0
Trustpilot rating
More case studies
Clients
Brands, campaigns, stores and photography shaped by the same commercial direction.












Process
Two weeks reviewing sales, costs, channels and tools before we recommend anything.
What we do first, what it costs, what we expect it to return and how we'll measure it.
Marketing, development and Smartbots run on one schedule, with weekly checkpoints you can follow.
You see what each channel earned, we cut what fails and put more into what works.
Next step
Write to us or book a call. First reply within one business day, with an honest answer on whether we're the right fit.
Get a growth plan